Privacy Policy – TradeCard

1. Introduction

TradeCard respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how personal data is collected, used, stored, processed, and protected when you use the TradeCard website, mobile application, or related services.

By accessing or using TradeCard services, you agree to the practices described in this Privacy Policy.

2. Information Collected

TradeCard may collect the following categories of personal information:

Identity Information

Full name
Username
Date of birth
Government-issued identification documents

Contact Information

Email address
Phone number
Billing address
Residential address

Financial Information

Bank account details
Payment card information
Transaction history
Deposit and withdrawal records

Technical Information

IP address
Browser type
Device identifiers
Operating system
Login activity
Time zone and location data

Usage Information

Website interaction data
Application usage statistics
Search history
User preferences
Customer support interactions

Marketing Information

Communication preferences
Advertising engagement
Newsletter subscriptions

TradeCard may also collect information from third-party verification providers and fraud prevention systems.

3. How Information Is Collected

Personal information may be collected through:

Account registration forms
Payment transactions
Customer support requests
Website cookies and analytics
Mobile applications
Social media integrations
Third-party identity verification services

TradeCard may automatically collect technical and usage data through cookies and similar technologies.

4. Purpose of Data Processing

TradeCard may use personal information to:

Create and manage user accounts
Process transactions and payments
Verify identity and age requirements
Prevent fraud and suspicious activity
Improve services and platform functionality
Respond to customer support requests
Send updates, notifications, and marketing communications
Comply with legal and regulatory obligations

TradeCard states that personal data is only processed where legally permitted, including contractual necessity, legal obligations, legitimate interests, or user consent.

5. Sharing of Personal Information

TradeCard may share information with:

Payment processors
Fraud detection providers
Customer support providers
Legal and regulatory authorities
Professional advisers such as lawyers and auditors
Technology and hosting providers
Advertising and analytics partners

TradeCard states that it does not sell users’ personal information to third parties.

6. International Data Transfers

TradeCard may transfer personal data outside the user’s country of residence. When doing so, the company states that it uses legal safeguards and approved transfer mechanisms to protect user data.

7. Data Security

TradeCard states that it implements security measures designed to protect personal data from:

Unauthorized access
Loss or destruction
Misuse
Alteration
Disclosure

Access to personal information is restricted to authorized personnel and service providers with legitimate business needs.

8. Data Retention

Personal data may be retained for as long as necessary to:

Provide services
Meet legal obligations
Resolve disputes
Prevent fraud
Enforce agreements

Retention periods may vary depending on regulatory and operational requirements.

9. User Rights

Depending on local laws, users may have rights including:

Accessing personal information
Correcting inaccurate information
Requesting deletion of personal data
Restricting data processing
Objecting to marketing communications
Requesting data portability
Filing complaints with data protection authorities

TradeCard may verify identity before processing privacy-related requests.

10. Cookies & Tracking Technologies

TradeCard uses cookies and analytics technologies to:

Improve website performance
Analyze user behavior
Remember preferences
Support advertising functionality
Detect fraud and abuse

Users may disable cookies through browser settings, although some features may not function properly afterward.

11. Marketing Communications

TradeCard may send marketing communications and promotional materials.

Users may unsubscribe at any time using:

Unsubscribe links
Account settings
Direct support requests

Transactional and service-related communications may still be sent even after marketing opt-out.

12. Children’s Privacy

TradeCard services are not intended for individuals under 18 years old.

The platform states it does not knowingly collect information from children under 13.

13. Changes to Privacy Policy

TradeCard may update this Privacy Policy periodically in response to:

Legal changes
Technical developments
Business operations
Regulatory requirements

Continued use of the platform after updates may constitute acceptance of revised terms.

14. Contact Information

Privacy-related inquiries may be directed to:

support@tradecard.at
privacy@tradecard.at